Effective November 11, 2026
Request a review within 30 days
If you believe a payment to Fancy Dancy LLC is eligible for a refund, contact us within 30 calendar days of the payment date. Include your company name, invoice number, payment date, amount, and the reason for your request. Do not email card or bank account details.
Eligibility and review
Duplicate payments, billing errors, and payments for services canceled before performance may qualify for a full or partial refund after review. Completed transportation is not automatically refundable. Work already performed, agreed cancellation charges, and nonrecoverable costs may affect eligibility, subject to your written service agreement and applicable law.
How refunds are handled
We review the request against the invoice, service agreement, and work performed, and communicate the outcome. Approved refunds are returned through the original payment method where possible. Processing times depend on the payment provider.
Cargo claims and disputes
This policy does not replace cargo claims procedures, change claim deadlines, or limit statutory rights. Report loss or damage promptly under the applicable shipping documents. Quote and consultation requests through this website are free and require no payment.
Submit a request
Email [email protected] or call (310) 691-6532.